Terms and Conditions
We urge all buyers to read this page to avoid any confusion and delay in processing your order . What follows is a general list of our Terms and Conditions of Sale, including information about payment methods we accept.
ABOUT PLACING AN ORDER:
ORDER DIRECTLY FROM www.huntstamps.com : This is the easiest way to order and by far the quickest way. Plus It takes just moments! For those who may need help in using our site we provide the follwing information about registering and completing a website order.
CREATE AN ACCOUNT: You may create an Account before shopping if you are not a returning customer by clicking the "Account" button at the top of the screen. Alternately, once you are ready to order your first item, you can click on the blue "Add To Cart" button and create your Account then. Be sure to include your EMail when you register to allow our system to communicate with you about your order. Also, please check off the areas you collect at the bottom of the Account Registration Form. This allows us to give you a first and equal chance at new arrivals and specials related to your interests and contact you about them on occasion.
You will then be prompted to Log In to your account using your own Username and Password.
ORDERING: Once you are logged in to your account, simply click the blue "Add To Cart" button on each item you are ordering. Notice that your Shopping Cart contents appear in the left side of your screen after you order an item. When you are ready, proceed to checkout and finalize your order. You will be sent email notifications about your order.
ALTERNATE ORDERING METHODS: As an alternative you can print out the blank order form, complete same, call or fax us or send it by mail though using the direct ordering method on our Website described above is preferrable. We have SSL Security software added to our site. Your information is fully encrypted before it leaves your computer. We ask that you try the Website ordering before you use an alternative.
Our Phone number is United States 512-837-9997 International (1) 512-837-9997
Our Fax number is United States 512-837-9904 International (1) 512-837-9904
Our address is 10711 Burnet Road, Suite 314, Austin, TX United States of America, 78758 (NOTE: These details are on the printed order form)
For these alternate ordering methods, please ensure when ordering any item that you include your address and, if possible, your email address so that we can fullfill your order and quote on special shipping costs for you if need be. When we receive orders with a name but no address it makes the transaction time much longer than it needs to be.
Acceptable forms of Payment are: Credit or Debit Card (Visa, MasterCard, Discover or American Express). We do not charge any surcharge for credit card use. We actually prefer credit card payments for quick and convenient transactions for both parties. We will charge all amounts in US Dollars. Remember that Foreign Currency exchange rates will be calculated by your credit card issuer who may charge you additional fees for this service.
You may also pay by Personal Check in US Dollar funds, US Money Orders (no overseas Money Orders, please), US Currency (if sent by registered mail and STRICTLY at your risk) or by wire transfer to our bank if arranged with us in advance. Orders will be held for clearance of Personal Checks.
ALL items remain the property of Hunt & Co. until paid in full. Any fees arising out of our attempts to collect a payment that is not paid within these terms of sale or is returned or denied by a bank or credit card issuer will be added to the balance due. Any returned or declined payment is subject to an additional administrative fee of $25 (USD).
All shipments to Texas addresses or picked up in person at our showroom are subject to 8.25% Sales Tax.
For your use and convenience, we have placed a free currency conversion link
and on our Home Page at the left side. Check out the price of an item in your local currency. Please note rates quoted may not be the same as those charged. Currencies fluctuate every second and this may affect your transaction, as well as the final rate your bank may charge.
We prefer that you pay for your International order by credit card. When paying by credit card, we bill you in US dollars (USD) for only the total amount
of the items we are shipping (plus postage and handling). The exchange rate and any related transaction fees your bank charges you for will be calculated by your credit card company and not us. The fees, if any, are typically added to your credit card by your bank as a separate transaction.
Shipments CAN come in all shapes and sizes. The rates below are provided as a guideline for a typical size and weight If your shipment is larger and/or heavier and/or thicker than allowed under these ratess, we will increase the shipping charge to reflect our cost for your shipment and attempt to notify you. Thank you very much for your understanding.
Our Private Insurance is included (Except on INT'L Mail At RISK which is not insurable). USA shipments valued over $5000 USD and Int'l shipments valued over $2000 USD will be quoted on a case by case basis
Values given are a starting point as noted.
Within USA ONLY
Outside USA ONLY
Returns and Expertisation
100% customer satisfaction is our goal. We want your long term repeat business. Every effort is made to accurately describe each item. If you require further details or a scan please do not hesitate to ask. Collections and mixed lots are obviously not returnable for any reason as is common with most all auctions and other sellers worldwide.
Unless it is an item in the NOT RETURNABLE list below, please ship it back to us by Mail in the exact condition it was received in and in the original card or holder for each item within 7 days of receipt. Be sure to provide adequate protection. An envelope with loose stamps all over the place is likely to have damaged items when we recieve it. Please include an explanation of the problem, and we will fully refund your purchase price of those goods, or hold the amount as a credit if you prefer.
*The following types of items are NOT RETURNABLE:
All prices quoted are in US Dollars (USD).
We are NOT responsible for
Goods opened or damaged or removed or otherwise dealt with by customs or postal authorities in the country of receipt or in transit.
Any taxes or charges levied by governments or authorities, such as GST, VAT, fines, levies, penalties, demurrage etc.
Foreign Government Seizure Rule (Applies to ALL International Shipments):
In the event that an International Shipment or any part of an International Shipment is seized by the Customs Department or other government authority of the Country of the Recipient's address we have NO Liability and NO Refund will be given. All orders shipped to you are at your own risk for such seizure. All duties or other fees applicable to any shipment are the responsibility of the Recipient.
Any fees or charges levied by your bank or credit card company or differences to the exchange rate from the rate quoted on
at the time of the sale. For credit card payments we bill you in US dollars (USD) for only the total amount of the items we are shipping (plus postage and handling). The exchange rate and any related transaction fees your bank charges you for will be calculated by your credit card company and not us. The fees, if any, are typically added to your credit card by your bank as a separate transaction and are totally out of our hands.
All claims in respect to any loss or damage or non-delivery shall be the responsibility of the purchaser, unless involvement is required by the sender from the postal administration/s. We keep a record of all mail sendings (including copies of the stamped USPS receipts or other records and shall be happy to provide a copy if requested). It is further understood that lodging such claims within the statutory time limit applied by the postal authorities shall also be the responsibility of the purchaser if the senders involvement is required.
All orders placed with us shall be deemed as accepting and agreeing to these, and all and any other Terms and Conditions Of Sale found on this website or available on request by mail or fax.
HUNT & CO. - Serving Collectors Since 1986
Buying, Selling and Appraising US and Worldwide Stamps,
Covers, Lots and Collections